Terms Of Service

Effective Date: February 1st, 2026

Welcome to On Demand Nerd Friend. These Terms of Service ("Terms") govern your use of our website, services, and communications. By accessing or using our services, you agree to these Terms.

If you do not agree, please do not use our services.

1. Services Provided

On Demand Nerd Friend provides technical support services, website troubleshooting, automation setup, consulting, and related digital services.

Services may include but are not limited to:

Technical troubleshooting

Website updates and repairs

Email setup and configuration

Funnel and automation setup

Consultations and strategy sessions

Marketing and performance audits

All services are provided based on the information submitted by the client.

2. No Guarantee of Results

While we strive to provide high-quality service, we do not guarantee specific outcomes, including but not limited to:

Revenue increases

SEO rankings

Website speed improvements beyond hosting limitations

Third-party platform approvals

Platform uptime or system compatibility

Results depend on multiple external factors beyond our control.

3. Client Responsibilities

By using our services, you agree to:

Provide accurate and complete information

Maintain backups of your website and digital assets

Provide necessary login credentials when required

Ensure you have proper authorization to grant us access

We are not responsible for data loss if proper backups were not maintained prior to service.

4. Payments & Refund Policy

All service fees are disclosed before work begins.

Payment is due upfront unless otherwise agreed in writing.

Custom services are non-refundable once work has begun.

Digital consulting sessions are non-refundable.

Emergency services may carry premium pricing.

Failure to pay may result in service suspension.

5. SMS & Communications

By providing your phone number and opting in, you consent to receive SMS messages from On Demand Nerd Friend, which may include:

Service updates

Appointment confirmations

Quote responses

Payment notifications

Promotional messages (if separately opted in)

Message frequency may vary.
Message & data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.

SMS consent is not shared with third parties for marketing purposes.

6. Limitation of Liability

To the fullest extent permitted by law:

On Demand Nerd Friend shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

Loss of revenue

Loss of business

Loss of data

Website downtime

Third-party platform issues

Our total liability shall not exceed the amount paid for the specific service in question.

7. Intellectual Property

All materials created by On Demand Nerd Friend remain our intellectual property until paid in full.

Clients may not resell, duplicate, or redistribute proprietary systems, automation frameworks, or documentation without written consent.

8. Third-Party Platforms

We are not responsible for:

Changes made by Shopify, GHL, WordPress, Wix, Squarespace, Meta, Google, or other third-party platforms

Account suspensions

Platform outages

API limitations

Use of third-party services is subject to their respective terms.

9. Termination

We reserve the right to refuse or terminate services at any time for:

Abuse or harassment

Non-payment

Fraudulent activity

Violation of these Terms

10. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.

12. Contact Information

If you have questions regarding these Terms, contact:

On Demand Nerd Friend
781 Central Ave, Atlanta, Ga 30315
Email: [email protected]
Phone: 678-787-6374